Thinking

Looking at fear, blame, and outcomes through the lens of causal modeling.

Exploring a reframing of value demand, failure demand, and waste.

Using causal diagrams to analyze how better testing can ironically lead to worse quality.

U-curve charts can help you avoid getting trapped in either / or thinking.

Strategy guides choices; choices allow for strategy.

How to use Shewhart charts to understand the variability of your metrics

How to use causal models to discover points of leverage where you can make different decisions

When the right answer to a question is 'it depends,' what does that really mean?