Nice and kind are two different things. This is a topic I find myself discussing frequently with leaders navigating difficult conversations. Sometimes they hold back from saying what’s on their mind because they are concerned about hurt feelings. Sometimes they don’t hold back when they should because they are ‘just telling it as it is.’ Either way, they need to think about how their words will land, and make the effort to be kind.
(I’m thinking of doing more bite-sized videos like this with my coaching greatest hits. Please let me know what you think.)